Privacy Policy

At FourTwo, we take your privacy seriously and are committed to protecting and respecting your personal data. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, as well as your rights regarding your personal data.

Please read this Privacy Policy carefully to understand how we collect and use your personal data. By using the Site, you consent to the collection and use of your personal data as described in this policy.

Information We Collect

We collect the following types of personal information when you interact with our website:

• Personal Identification Information: This may include your name, email address, phone number, billing and shipping addresses, payment information, and any other details you provide during the registration, ordering, or checkout process.

• Account Information: If you create an account with us, we collect your username, password, and any other details you provide to manage your account.

• Transaction Information: When you make a purchase, we collect information related to your order, including the items you’ve purchased, the total price, and payment details.

• Technical Data: This includes information such as your IP address, browser type and version, time zone setting, browser plug-in types, operating system, and platform, as well as other technical information that helps us improve your user experience.

• Usage Data: We may collect information about how you use our website, such as the pages you visit, the links you click, and other actions you take on the Site. This helps us analyse and enhance our services.

How We Use Your Information

We use the personal information we collect for the following purposes:

• To Process Orders: We use your personal details to process and deliver your orders, including payment processing, order confirmation, and delivery.

• To Improve Your Experience: We use your information to personalise and improve your experience on the Site, making it more relevant to your preferences.

• To Communicate with You: We may use your contact details to send order confirmations, shipping updates, marketing emails, newsletters, and any other communications that are necessary or requested.

• To Prevent Fraud and Ensure Security: We use personal information to detect and prevent fraud, to ensure the security of our website and services, and to protect both your personal data and our business.

• To Provide Customer Support: We use your information to address customer service inquiries, resolve issues, and improve our services.

• For Marketing and Promotions: With your consent, we may use your personal information to send promotional offers, newsletters, and updates about our products and services. You can opt out of marketing communications at any time.

How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

• Service Providers: We may share your information with trusted third-party service providers (such as payment processors, shipping companies, and email marketing platforms) who help us carry out our business operations. These providers are required to use your data only for the purposes for which we engage them and to keep your information secure.

• Legal Compliance: We may disclose your information if required to do so by law or in response to a valid request by public authorities, such as a court order or government investigation.

• Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your personal data may be transferred as part of that transaction. We will notify you if such a transfer occurs.

How We Protect Your Information

We take reasonable precautions to protect your personal information from unauthorised access, use, or disclosure. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your experience on our website. Cookies are small files stored on your device that allow us to remember your preferences, keep track of your shopping cart, and analyse website traffic.

You can control cookie settings through your browser preferences. Please note that disabling certain cookies may affect your experience on our Site.

Your Rights

As a user of our website, you have the following rights under data protection laws:

• Access: You have the right to request access to the personal data we hold about you.
• Correction: You have the right to request correction of any inaccurate or incomplete personal data.
• Deletion: You can request the deletion of your personal data, subject to certain exceptions.
• Objection: You can object to our use of your data, particularly in relation to direct marketing.
• Restriction of Processing: You can request the restriction of the processing of your personal data under certain conditions.
• Data Portability: You can request to receive a copy of your personal data in a structured, commonly used format.

If you are dissatisfied with how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK’s data protection authority.

Retention of Data

We will retain your personal data for as long as necessary to fulfil the purposes for which it was collected, including complying with legal obligations, resolving disputes, and enforcing our agreements.

Third-Party Links

Our website may contain links to third-party websites, such as social media platforms, partner sites, or advertisers. This Privacy Policy applies only to our website. We are not responsible for the privacy practices or content of third-party sites. Please review their privacy policies before providing any personal data.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Last Updated" date at the bottom of this page will reflect the date of the most recent revision. We encourage you to review this policy periodically to stay informed about how we are protecting your personal data.